• why is it not possible to display up-to-date prices in the Gallery?
  • due to cost fluctuations of precious metals it is not possible to display up-to-date retail prices, please Contact quoting full product description and code to receive the latest price information and stock availability.
  • how do I order jewellery items featured in the Galley?
  • after confirming stock availability and latest retail price including delivery charges, go to the Contact page where you can e-mail your confirmed sales order quoting product description and code, size, quantity, invoice and delivery address.
  • how do I know what size jewellery to order?
  • rings, bracelets and necklaces will need to be sized exactly, if you do not already know the size required your local jewellers shop should be able to assist you.
  • how long will it take to complete jewellery items that are not available from stock?
  • you should allow at least 28 days for each piece of jewellery to be completed however occasionally the hallmarking process can delay this schedule.
  • how do I pay for my jewellery order?
  • due to cost fluctuations of precious metals it is not possible to display up-to-date retail prices, please Contact quoting full product description and code to receive the latest price information and stock availability.
  • could you make jewellery to my own design and specifications?
  • yes, please Contact to discuss your individual jewellery commission in full detail
  • when do I pay for my individual jewellery commission?
  • when confirming your commission order please send 50% non-refundable deposit with the balance to be paid and cleared before your completed commission is despatched.
  • how will my jewellery order be despatched?
  • for UK deliveries all jewellery orders will be despatched via Royal Mail Special Delivery Service, please Contact to receive full details and prices regarding EU and International delivery services.
  • how do I look after my precious jewellery?
  • use the polishing cloth included with all jewellery purchased from 3d Jewellery Designs and if possible store items separately or wrap in acid free tissue paper.
  • where can I learn to design and make my own jewellery?
  • there are many Art Colleges throughout the country that provide Jewellery and Silversmithing Courses, if you reside in Wiltshire go to the Courses page for more information.